TERMS AND CONDITIONS

BOOKINGS

Bookings are made via the website or at the studio before the scheduled session times. CASH ONLY payments will be accepted at the studio & a tax invoice will then be emailed to you. To avoid disappointment when dropping in, please call to check that the classes are taking place.

PAYMENT

Sessions must be paid for before attending. NO exceptions. To book into a class you must either have pre-purchased sessions in your account or pay by cash at the time of booking at the studio hub.

CLIENT CANCELLATIONS & RESCHEDULING

Clients must make contact with MOVEWORKS no less than 8 hours before any session if they are unable to attend. We understand that circumstances arise that are unavoidable however in all fairness to other clients & the instructors, no exceptions will be made & payment will be forfeited for this session. If you do not cancel or reschedule your class outside of the 8 hour time frame or are a no show/absent from your class you will lose your session.

PRIVATE SESSIONS

These sessions must be made via direct contact with the instructor. A 24hr cancellation policy applies. NO exceptions.

CANCELLATION OF SESSIONS

A minimum of two people per session is required for the class to proceed. In the event of a lesson being altered or cancelled every effort will be made to contact the client via phone, text or email. To avoid any inconvenience, alternative class dates & times will be offered. MOVEWORKS reserves the right to change or cancel a lesson up to and including the date of the lesson if insufficient bookings have been received.

PRICING

MOVEWORKS reserve the right to change the price structure of sessions on offer. This will not change pricing of block sessions already purchased by individuals.

PROFESSIONAL SESSIONS

These classes are strictly aimed at clients that are pursuing a career as performing artists & wish to extend their training & improve their skill set. This includes students who are currently studying & require extra assistance outside of their course schedule.

AGE LIMITS & RESTRICTIONS

MOVEWORKS does not offer childcare services. You must be at least 18 years of age to attend our classes. Children younger than this age are not permitted in our studios and are not to be left in the reception area or the studio while you attend classes.

WARM-UP

For your own safety & out of respect to the instructor & other clientele, please be sure to arrive on time so as you don’t miss out on the warm-up. This is a very important aspect of each class in order to avoid injury & strain.

BLOCK SESSION PACKS/USAGE

These are valid for 6 months from the date of purchase. Sessions are non-refundable and CANNOT be extended unless you are injured, in which case we will request a medical certificate. Extensions due to medical reasons must be requested before the expiry date. Session packs cannot be shared with more than one person as all session packs are for individual use only. Sessions are not transferable to another individual. If someone other than the person booked into the class arrives to use the session, they will be turned away from the class – or asked to create an account and purchase their own sessions.

ATTENDING SESSIONS

MOVEWORKS are not liable for any injury that may occur during sessions. Instructors reserve the right to restrict clients to a particular class type for safety reasons & reserve the right to turn clients away if they do not have the correct medical clearance. MOVEWORKS take all reasonable care in the conduct of its classes & accepts no responsibility for injury or loss caused during classes or whilst participants are at or near the studio. You are responsible for ensuring that you are physically and mentally fit for the class and during the class you must at all times take care of your own personal safety & belongings.

*By attending classes on our timetable you automatically agree to the above Terms and Conditions.